Customer Care Support

  • We offer a complimentary ticket policy for carers
  • We welcome assistance dogs and can provide water bowls for them. Please ask staff for assistance
  • All staff have disability awareness training
  • Our displays and signs, including gift shop prices are in large print

Emergency Evacuation Procedures

  • We have emergency evacuation procedures for staff and visitors to Sumburgh Head.
  • In the case of an evacuation, all customers inside the attraction will be led to safety by a member of the team or by a member of the fire brigade.