Customer Care Support
- We offer a complimentary ticket policy for carers
- We welcome assistance dogs and can provide water bowls for them. Please ask staff for assistance
- All staff have disability awareness training
- Our displays and signs, including gift shop prices are in large print
Emergency Evacuation Procedures
- We have emergency evacuation procedures for staff and visitors to Sumburgh Head.
- In the case of an evacuation, all customers inside the attraction will be led to safety by a member of the team or by a member of the fire brigade.